Customer Relationship Management (CRM) Software
What is CRM, you ask? You've come to the right place!
Do you find yourself wondering, “What is CRM?” CRM is an acronym for Customer Relationship Management. When used to describe a computer system, it refers to software that allows businesses to automate marketing, sales and customer support, store and access business data, as well as manage employee, vendor and partner relationships. So, when you have a CRM system in place, all your important customer data is stored in a single location ready to be accessed and used your sales, marketing and customer service teams. That way, they can easily ensure that every customer and prospect enjoys the same high quality experience each time they interact with your company, no matter which department they are working with.
If you are frustrated with the fact that all of your important customer data is stored on separate systems that are either rubber banded together or not connected at all, it may be time to make the switch to a CRM system.
Explore the variety of CRM software solutions we offer
Microsoft Dynamics CRM is a complete customer relationship management suite with sales, marketing, and customer service tools wrapped up in a single, easy to use package. Furthermore, Microsoft’s CRM solution offers a variety of deployment options, including traditional on premise and a cloud based subscription service.
Included as a part of the Acumatica cloud ERP/accounting suite, this is a great solution for business looking for a complete business management system that offers robust capabilities combined with the convenience of the cloud. Acumatica’s customer relationship management (CRM) solution helps you manage leads, contacts, opportunities, and business accounts, so you can respond faster to customers and partners, or offer them the option to self-serve.
Now that you have the answer to the question what is CRM, take the next step and explore the CRM options we offer. Not sure whether a CRM solution is right for your business? No problem! Call (336)315-3935 or fill out the form on the right side of the screen to send us an email.